the legal bit
Terms of Service
Last updated: May 12, 2026
1. Agreement
These Terms of Service ("Terms") govern your use of Campus Tix — an event ticketing platform for creating, promoting, and managing events. By creating an account or using the app, you agree to be bound by these Terms.
2. Accounts
You must be at least 13 years old to use Campus Tix. You're responsible for keeping your login credentials secure and for everything that happens under your account. Provide accurate information when you sign up and keep it current.
3. Hosts & events
If you create an event as a host, you are solely responsible for:
- The accuracy of your event details, schedule, capacity, and pricing
- Delivering the event you've described to ticket buyers
- Compliance with all venue, local, and regulatory requirements
- Your refund, transfer, and cancellation policies
- Communicating clearly with attendees before, during, and after the event
Campus Tix is the platform — we are not the organizer, promoter, or insurer of your event.
4. Attendees & tickets
When you buy a ticket, you enter a contract with the host of that event. Tickets are non-transferable unless the host says otherwise. Refunds are handled according to the host's policy stated on the event page.
5. Payments & fees
Payments are processed by Paystack. Campus Tix may charge a service fee on ticket sales; the applicable fee is shown to the host before publishing and to attendees at checkout. Payouts settle to the bank account connected to the host's profile, subject to the processor's payout schedule.
6. Acceptable use
You agree not to:
- Use the platform for fraudulent, illegal, or misleading purposes
- List events that promote hate, harassment, or violence
- Sell tickets to events you have no right to organize
- Attempt to bypass, scrape, or interfere with the app, its scanners, or its APIs
- Resell tickets outside the platform in violation of a host's policy
We may suspend or terminate accounts that violate these rules, and we may withhold payouts tied to disputed or fraudulent activity.
7. AI-generated content
Campus Tix uses AI to help draft event pages from your description. You are responsible for reviewing AI-generated content before publishing — final accuracy of every event detail is on the host.
8. Intellectual property
The Campus Tix app, brand, and content we provide are owned by Campus Tix. Content you upload (event copy, images, schedules) remains yours; by posting it on Campus Tix you grant us a license to host, display, and promote it through the platform.
9. Account deletion
You can request deletion from Settings → Account → Delete account. An admin reviews every request. If you are a host with a live event, deletion is held until the event concludes or ticket buyers are made whole — this is to protect the people who paid for tickets. Contact hello@campustix.xyz if you need help resolving an active event.
10. Disclaimers
Campus Tix is provided "as is." We do our best to keep the platform reliable and secure, but we don't warrant that it will be uninterrupted or error-free, and we are not liable for the conduct of any host or attendee.
11. Limitation of liability
To the maximum extent permitted by law, Campus Tix's total liability for any claim arising from your use of the platform will not exceed the fees we have collected from you in the 12 months preceding the claim.
12. Changes
We may update these Terms from time to time. We'll notify you of significant changes via the app or email. Continued use after changes take effect means you accept the updated Terms.
13. Contact
Questions about these Terms? Reach us at hello@campustix.xyz.